I was shocked when it went the way it did. They could have said pound salt but they would rather help out a fellow racer to get the word out than screw you over. They now have a customer for life as far as I am concerned. There product has always been good, this is the first set that I bought and will buy from them first. They are a small family company so they take pride in there product and relationships with there customers. If you ever need rockers for a new head they will make them for you too. I am very impressed with them. I am running there shaft rocker system for my dart pro 2 head. They are even less expensive than jesel,crower and t&d.